Can I Eat There? > Privacy

Privacy

Canieatthere.co.uk (“Can I Eat There” Limited, “Can I Eat There?”, “we”, “our”, “us”) is an online service that provides users (“you”) with allergy information about restaurants. Our website, blog, social media pages and related applications (collectively, our “Website”) are part of Can I Eat There? Limited.

By accessing our website and utilizing our services, you acknowledge that you have read understood this Privacy Policy and the information collection and handling practices outlined in it. This Privacy Policy was last updated in March 2015. We may change this Privacy Policy from time to time so please check back regularly to keep informed of any updates.

Scope
This Privacy Policy describes in detail our policy and practices regarding our collection, use and disclosure of information about you. We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our website or use our services.

What information we collect from you

In general
We receive and store any information you enter on our website or give us in any other way. This includes information that can be used to identify you as an individual or to contact you directly (“personal information”).
Personal information includes information you provide us such as your first and last name, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, card holder name, and card expiration date). We may also request information about restaurant and dining preferences, including meal requests, seat selection, who you dined with.
You can choose not to provide this personal information to us, but in general some information about you is required in order for you to receive relevant offerings from Can I Eat There? and its partners and enjoy other benefits of being a registered member. For example, only registered members are able to post restaurant reviews, participate in discussion forums, email Can I Eat There? content to themselves and others, access members-only newsletters and restaurant content, and enter surveys, contests, or sweepstakes. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.
Other information we may choose to collect may also include details such as your IP address, information identifying your device, and website browsing history to the extent that information is about you.

Information about others
You will have the opportunity to provide contact and restaurant-related information for other people through our website. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.

Information from other sources
We also may periodically obtain information about you from affiliated entities, business partners and other independent third-party sources and add it to other information about you. For example, if you visit Can I Eat There? by “clicking through” from a site operated by one of our business partners, and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information. As another example, if you access third-party services, such as social media services, through our website or before coming to our website, we may collect information such as your user name, password, and other information made available to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our website in accordance with the practices outlined in this Privacy Policy.

We have partnered with Facebook to provide easy registration on Can I Eat There? From time to time we may show you reviews that your Facebook friends have posted on Can I Eat There? In order to provide you with this personalized experience, Facebook provides us with information that you have chosen to make available pursuant to your Facebook privacy settings. That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available.

Automatic collection of information
We automatically collect some information from your computer or Device when you visit Can I Eat There? For example, we will collect session data, including your IP address, web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.

Location information and other information from devices
When you use an Application on a Device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Can I Eat There? website. In addition, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information. We may use the location information collected from your Device or photos to enhance your use of the Application by providing you with relevant content and contextual advertising. For example, we may use your location to show you reviews of restaurants near you. You can change the privacy settings of your Device at any time, in order to turn off the functionality to share location information with the Application and/or the functionality to tag your photos with location information. Please note that turning off location sharing may affect certain features of our App. If you have any queries about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.

Cookies and other web technologies
We collect information via cookies and other similar technologies (such as web beacons). Cookies are small text files that are automatically placed on your computer or mobile device when you visit almost any website. They are stored by your Internet browser. Cookies contain basic information about your Internet use. Your browser sends these cookies back to the site every time you revisit it, so it can recognize your computer or mobile device and personalize and improve your site experience.
You can find out more detailed information about what cookies in our Cookies Policy. You can also find out more about cookies generally, including how to see what cookies have been set on your device and how to manage and delete them at websites such as www.allaboutcookies.org and www.youronlinechoices.eu

Can I Eat There? Limited, its affiliated websites, and Apps use cookies for the following general purposes:

  • 1. To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. For example, if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit. We also may record your password in a cookie, if you checked the box entitled “Keep me signed in on this computer unless I sign out.” Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes.
  • 2. To help us customize the content, experience, and advertisements provided to you on our websites and Apps and on other websites across the Internet. For example, when you access a web page, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests.
  • 3. To help measure and research the effectiveness of features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable non-essential types of cookies. Please note that if you refuse to accept cookies, you may not be able to access some of the features offered on Can I Eat There?

Our sites also may use web beacons (also known as clear gifs, pixel tags or web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a web page. We may use web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.

Display of advertising/Your choices

Data collected to serve you with relevant advertising:

  • 1. Can I Eat There? Limited is committed to providing you with relevant content and information across our sites. To do this, we may collect information about your searches and other site activities, such as whether you are looking for a specific type of restaurant, so we can serve you with ads on our sites or elsewhere online that match your interests.
  • 2. We only share your personal contact information (such as email addresses) with affiliated third parties so they can serve you with advertisements. You can choose not to receive relevant online advertising on other websites, based on your restaurant-related searches Can I Eat There? Note that if you choose not to receive tailored ads, you will see online advertisements, but they will be more general and less relevant to you.
  • 3. Information on our policy in relation to email contact with you is set out below.

Data collected by business partners and ad networks to serve you with relevant advertising:

  • 1. Many of the advertisements you see on Can I Eat There? are served by Can I Eat There? but we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include (1) business partners, who collect information when you view or interact with one of their advertisements on our sites, and (2) advertising networks, who collect information about your interests when you view or interact with one of the advertisements they place on many different websites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your interests.
  • 2. Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

How we use your information

General purposes
Can I Eat There? uses the information we collect about you for the following general purposes:

  • 1. For registration and to manage your account, including to allow your access to and use of our site;
  • 2. To communicate with you in general, including to provide information about Can I Eat There? and invitations from the Can I Eat There? community;
  • 3. To enable us to publish your reviews, forum posts, and other content to the Can I Eat There? community;
  • 4. To respond to your questions and comments;
  • 5. To measure interest in and improve our products, services, and Website;
  • 6. To notify you about special offers and products or services available from us or our partners that may be of interest to you in accordance with your marketing preferences;
  • 7. To otherwise customize your experience with Can I Eat There?
  • 8. To solicit information from you, including through surveys;
  • 9. To resolve disputes or troubleshoot problems;
  • 10. To prevent potentially prohibited or illegal activities;
  • 11. To enforce our Terms of Use; and
  • 12. As otherwise described to you at the point of collection.

If you have signed up as the owner or manager of a restaurant, we will send you email messages at the email address you provide to us.

Email communications
We want to make it easy for you to take advantage of restaurant-related opportunities on our website. One way we do this is by sending you email messages that contain information about your dining related interests in accordance with your marketing preferences. For example, if your marketing preference is to receive email marketing messages, then if you search for a restaurant in London on our website, we may send you an email message about other restaurants within London. We believe these email messages will provide you with useful information about restaurant-related special offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
Please review “Your rights and choices with respect to the collection and use of your information” section below for more information.

Can I Eat There? Limited may share your information with the following entities:

  • 1. Third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
  • 2. Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
  • 3. Affiliated websites. If you were referred to Can I Eat There? from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and restaurant preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to Can I Eat There?

We also may share your information if we believe, in our sole discretion, that such disclosure is necessary:

  • 1. To comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us;
  • 2. To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Can I Eat There?, our customers, or others; and in connection with our Terms of Use and other agreements; or
  • 3. In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

If you choose to create a profile on Can I Eat There?, certain information in your profile will be publicly viewable and identifiable by clicking your screen name.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular restaurants. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

How long we keep your information for
We may retain certain information associated with your account in our archives, including for analytical purposes as well as for record keeping integrity. The periods for which we retain your information depend on the purpose for which we collected it and we use it.

We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. We may retain some information for a period of time after you have closed your account with us, for instance if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.

Your rights and choices with respect to the collection and use of your information

  • 1. You can choose not to provide us with your personal information, although it may be needed to take advantage of certain features offered on Can I Eat There?
  • 2. You have the right to ask us what personal information we hold about you by contacting us at the address below (see “Contact Us”), and we may charge a small fee for providing you with this information.
  • 3. We endeavour to ensure that your personal information is relevant to its intended use, accurate, and complete.
  • 4. You can also review, add or update the information you have provided to us by visiting your subscriptions page on our website.
  • 5. You also can add or update information and close your account as described above. If you decide to close your Can I Eat There? account, we will deactivate your account and remove your profile information from active view.
  • 6. You can close your Can I Eat There? account by contacting emailing us at . We will send you an email to confirm your request. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time.
  • 7. When you register as a member of Can I Eat There? you will have the opportunity to provide us with your marketing preferences, and will be given a choice as to whether you want to receive email marketing messages from Can I Eat There? you can modify your choices at any time through the Profile Settings of your Profile page.
  • 8. Whether registered as a Can I Eat There? member or not, you also will be given the opportunity to unsubscribe from promotional messages in any such email we send.
  • 9. Please note that we may send you other communications, including service announcements, and administrative messages relating to your Can I Eat There? account.
  • 10. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from Can I Eat There?, you will not be able to access portions of our site.

How we protect your information
We want you to feel confident about using Can I Eat There?, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal information you provide us against unauthorized or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Children’s privacy
Can I Eat There? is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 18 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

External links
Our website may include links to third party websites. If you access other websites from the links provided on our website, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from our Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Changes to this Privacy Policy
Can I Eat There? Limited may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.

How you can contact us
If you have questions about this Privacy Policy, please contact us at

Cookies consent
Our site uses cookies to make your site experience as smooth, reliable and as useful to you as possible. In this tool, you can see details of which companies place cookies through our site and their purpose. For more information, please see our Cookies Policy.

March 2015